UCaas ( Unified communications as a service) buying decisions need unique buying considerations compared to other alternatives. Given that there are many UCaaS providers, it is important to consider essential factors when shopping for one. One of the factors to consider is the UC implementation process and deployment model provided.
There are three major types of UCaaS deployment models: hybrid-cloud, on-premises and cloud-hosted. There has been also various forms of hosted UC that have been on the consumer market for quite some time. UCaaS only hit the market in recent years, and it emerged as an excellent option for business enterprises.
From a wider business perspective, public cloud has proven to be an outstanding and dominant trend. With internet technology being very reliable, UCaaS can now join the public cloud movement for even better performances.
What is UCaaS ?
This is a category of “cloud” or “as a service” delivery mechanisms for various enterprise communications. With UCaaS, various unified communication services can be channeled from the cloud to a business from SMB. The UCaaS infrastructure is operated, owned, and maintained by the provider. Some of its most essential characteristics include multitenancy and self-service web portals.
Thanks to the cloud-based and flexible nature of UCaaS, many businesses can take advantage of it. With it, businesses can avoid the unnecessary expenses that are associated with using advanced communication strategies. This underlines the Importance of UCaaS to various business operations. However, to get the best out of this service, businesses have to tap into the latest technology on the market.
UCaaS vs. VOIP: What’s the Difference?
UCaaS and VoIP vary in different, major ways. VoIP is typically a voice service provider, both outbound and inbound. On the other hand, UCaaS is typically analysing the various business communications and installing them over Internet Protocol (IP).
Another major difference between them is that VoIP is single mode, while UCaaS is multi-modal: video conferencing, chatting, texting, video meetings, screen sharing, among others. UCaaS solution makes it possible for companies to unify every business communication they have into a single streamlined platform.
It plays a crucial role in bringing together various services including instant messaging, VoIP, file sharing, video conferencing, and several collaboration tools. On the other hand, VoIP is a tool companies use to save money over a wide range of standard telephone systems. This system works by connecting all the phones to the internet provider who then channels and delivers the calls.